CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Very helpful.

, 05/18/2022

Needed a small hood switch for an old Mercedes - idiot light kept saying my hood was open - Omar found the part, installed it in like 2 seconds, and waved the charge. I've been going to Omar and Tim at AutoMedic for about 4 - 5 years now and have always felt I'm treated fairly. Just bought another classic Mercedes because I feel I'm in such good hands.

, 04/20/2022

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They are so knowledgeable, courteous ,trustworthy and helpful. My husband and I are thankful that we have found this place! We highly recommend them?

, 10/06/2021

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